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Login using password
I would appreciate a classic login (not passwordless / by mail) with optional 2-factor instead of the current login as it causes a lot of frustration which affects using the (good) product. The passwordless login causes only troubles with my customers - the login e-mail is delayed or bounces (mostly for reasons on their end - strict mail server or corporate firewalls), the typical non-tech user is also used to using a password. Also it’s way faster when using a password manager.
No search feature or tag/filters in data sources
Very long to remove multiple pages in links or from gitbook → no selection/checkbox feature or grouping of links = hard to manage In gitbook there’s no way to see the link of the page that have been loaded or easily manage order and add/remove pages (Some page have the same name so I need the link to see from which subpages it came from) In gitbook the arborescence (that can be emulated with groups or at least tags) is very important to manage knowledge and know what to refresh/remove/add
Missing Help icons in the GUI
You could add some tiny help to the features. e.g. Follow up prompt and Quickprompt are not really self explaining. Can I ask the bot may be? I ll try.
Bot Response Length
Some of the answers my bot is giving are very long, is there anywhere I can reduce the length of the responses?
How do I remove the suggested prompts?
After a user asked a question, I dont want any recommendations appearing. How do I acheive that?
Why am I being asked to upgrade?
The $49 plan says up to 200 web pages. I ran the update on my site and there are 111 links, but I was told I need to upgrade. Does not make sense.
SOS help
I would like to ask for help! I accidentally left the Team and all my chatbots disappeared. I was the superadmin. Is there a way to get it back or do I have to reinstall everything?
Human Escation
If a visitor would a human escaltion, how can we set it up to receive email notifications about it?
Is there any way to disable AI Chat Escalation notification to email?
Is there any way to disable AI Chat Escalation notification to email?
AI Source of answer
Is there any way that AI only uses our content to deliver the answers? right now it combines both from our source and general information on the Internet